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Hi there! We're sorry you are having trouble with Unscreen! Feel free to reach out to us at [email protected], and the support team will be happy to help you!

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Hi there! The free version of Unscreen can process videos that are up to 5 seconds long or 10 seconds long if you have a free account. If you would like to process longer videos, check out Unscreen Pro here: https://www.unscreen.com/pricing.

Hi Cindy! We appreciate your feedback! We are continuously working to improve the AI to handle various kinds of videos better in the future. If you want to support our development and help us improve the results of videos like yours, you can contribute to the Improvement Program by clicking on the sad face next to the output video.